Handling Negative Reviews and Comments

The 8E8 Show
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Episode
47

Notes

On Episode 47 of the 8E8 Dental Marketing Show we talk about handling negative reviews and comments

Related Article

Haters Gonna Hate

Five effective steps to dealing with negative reviews and comments.

I had just sat down to brunch with my wife in Miami when my phone began vibrating on the table. It was a client. We had just landed in Miami that morning, checked into our hotel and were now trying to order breakfast. I wasn’t going to answer it. “Josh, we’ve got a Facebook review that’s getting out of hand. We deleted a negative comment last night, but they’ve re-posted it and left the same thing on Google. I need a call from you so we can sort this out.”

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